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$8.13 $20.31
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- Edition:
- 2002, McGraw-Hill Education
- Trade paperback, Good
- Details:
- ISBN: 0071401946
- ISBN-13: 9780071401944
- Pages: 264
- Publisher: McGraw-Hill Education
- Published: 2002
- Language: English
- Alibris ID: 16215376946
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- Seller's Description:
- This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 9780071401944.
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$10.22 $19.99
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- Edition:
- 2002, McGraw-Hill Education
- Audiobook CD, New
- Available Copies: 2
- Details:
- ISBN: 1469266776
- ISBN-13: 9781469266770
- Pages: 264
- Edition: Unabridged
- Publisher: McGraw-Hill Education
- Published: 08/01/2013
- Language: English
- Alibris ID: 16533279909
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- Seller's Description:
- Dispatched, from the UK, within 48 hours of ordering. This book is in Brand New condition.
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$11.23 $14.99
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- Edition:
- 2002, McGraw-Hill Education
- Audiobook CD, New
- Details:
- ISBN: 1491515627
- ISBN-13: 9781491515624
- Pages: 264
- Edition: 2nd edition
- Publisher: McGraw-Hill Education
- Published: 2014
- Language: English
- Alibris ID: 16558523677
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- Seller's Description:
- New in new dust jacket.
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$12.93 $20.31
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- Edition:
- 2002, McGraw-Hill Education
- Trade paperback, Very Good
- Available Copies: 4
- Details:
- ISBN: 0071401946
- ISBN-13: 9780071401944
- Pages: 264
- Publisher: McGraw-Hill Education
- Published: 2002
- Language: English
- Alibris ID: 16175492918
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- Seller's Description:
- Very Good. Trade paperback (US). Glued binding. 264 p. Contains: Illustrations. When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life's difficult conversations.
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- Edition:
- 2002, McGraw-Hill Education
- Audiobook CD, Very Good
- Available Copies: 9
- Details:
- ISBN: 1491515627
- ISBN-13: 9781491515624
- Pages: 264
- Edition: 2nd edition
- Publisher: McGraw-Hill Education
- Published: 2014
- Language: English
- Alibris ID: 16552293096
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- Seller's Description:
- Very Good. Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Kerry.
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$48.52
- Edition:
- 2002, McGraw-Hill Education
- Trade paperback, Very Good
- Details:
- ISBN: 0071401946
- ISBN-13: 9780071401944
- Pages: 264
- Publisher: McGraw-Hill Education
- Published: 2002
- Language: English
- Alibris ID: 16434861989
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- Seller's Description:
- Very good in very good dust jacket. What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. Covey When stakes are high, opinions vary, and emotions run strong, you have three choicesavoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read crucial conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. What is a crucial conversation? According to the authors, opinions vary, the stakes are high, and emotions run strong. This can involve ending a relationship, asking a friend to repay a loan, giving the boss feedback about bad behavior, critiquing a colleague's work, or giving an unfavorable performance review. You have three choices about such conversations. You can avoid the conversations, face them poorly, or face them well. This book focuses on the last, providing practical advice about how to keep your own cool while encouraging everyone else to do she same. You can save a lot of time in reading and understanding the book if you look at figures 10-1 through 10-4 beginning on page 182 before you get very far. It's a helpful overview of the authors' point of view. The book's strengths come in the authors' sympathy with those who have trouble holding such conversations, the many examples and advice on how to deal with difficult situations. The book's main weakness comes in a desire to encapsulate the key lessons into ACRONYMS like STATE and ABCs. While they are nifty acronyms, I couldn't remember what they stood for by the next page. Something more visual at each stage would have helped me out. I also think that the book would have benefited from more advice on how to be empathic with the other people involved. But if you normally handle such situations by running the other way, screaming or slamming the door, this book will help you develop much more constructive habits that will leave you feeling better about yourself. Crucial ConversationsTools for Talking When Stakes Are High Kerry Patterson Interpersonal Relations Communication Mcgraw-Hill Professional.
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- Edition:
- 2002, McGraw-Hill Education
- Audiobook CD, New
- Details:
- ISBN: 1491515627
- ISBN-13: 9781491515624
- Pages: 264
- Edition: 2nd edition
- Publisher: McGraw-Hill Education
- Published: 2014
- Language: English
- Alibris ID: 16557210458
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- Seller's Description:
- New. Mp3 una edition. 6.75x5.25x0.50 inches.
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- Edition:
- 2002, McGraw-Hill Education
- Audiobook CD, New
- Details:
- ISBN: 1469266776
- ISBN-13: 9781469266770
- Pages: 264
- Edition: 2nd Updated edition
- Publisher: McGraw-Hill Education
- Published: 2013
- Language: English
- Alibris ID: 16436830907
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- Seller's Description:
- New. 2nd una edition. 5.50x5.00x0.37 inches.
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$8.45 $20.31
- Edition:
- 2002, McGraw-Hill Education
- Trade paperback, Good
- Details:
- ISBN: 0071401946
- ISBN-13: 9780071401944
- Pages: 264
- Publisher: McGraw-Hill Education
- Published: 06/2002
- Language: English
- Alibris ID: 16559022221
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- Seller's Description:
- Good. All pages and cover are intact. Possible slightly loose binding, minor highlighting and marginalia, cocked spine or torn dust jacket. Maybe an ex-library copy and not include the accompanying CDs, access codes or other supplemental materials.
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$8.45
- Edition:
- 2002, McGraw-Hill Education
- Trade paperback, Fair
- Details:
- Pages: 264
- Publisher: McGraw-Hill Education
- Published: 01/2012
- Language: English
- Alibris ID: 16551891236
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- Seller's Description:
- Fair. Noticeably used book. Text is legible but may be soiled and have binding defects. Heavy wear to covers and pages contain marginal notes, underlining, and or highlighting. Possible ex library copy, with all the markings/stickers of that library. Accessories such as CD, codes, toys, and dust jackets may not be included.
2013,
Brilliance Audio, Grand Haven, Michigan
ISBN-13: 9781469266824
2nd Updated edition AbridgedAudiobook CD
2003,
American Media International, New York, NY
ISBN-13: 9780972488907
AbridgedAudiobook CD
